ARIZONA STATE SENATE
Phoenix, Arizona
high-performing schools
(NOW: behavioral health
systems; reporting)
Purpose
Requires the Department of
Health Services (DHS) to develop a mechanism for measuring the performance of
the Division of Behavioral Health Services (DBHS).
Background
Each year, DBHS is required
to produce numerous reports, either on a monthly, quarterly or annual basis,
regarding data and information on the State’s mental and behavioral health
services system. The reports include
the following data: (1) the numbers of persons served; (2) expenditures for and
status of treatment programs relating to alcohol/drug prevention, rural detox
services, perinatal substance abuse services, involuntary commitment programs
and other treatment programs; (3) enrollment, admission and discharge
statistics; (4) various issues relating to subcontractors; and (5) other
reports regarding services and funding.
Among the various reports,
the Regional Behavioral Health Authorities (RBHAs) and providers report
clinical quality information to DBHS on a quarterly basis in the client
enrollment/disenrollment assessment reporting (CEDAR) system. The CEDAR system includes information on a
client’s diagnosis, presenting problems, substance use, response to
medications, functioning assessments and health status. DBHS measures availability of services by
calculating the elapsed time between the referral date and the date of the
patient’s first clinical visit. This
information is reported by the RBHAs and providers in the CEDAR system and
client information system. Lastly,
every other year, DBHS mails a standardized questionnaire to patients to
measure patient satisfaction. This tool
is the Mental Health Statistics Improvement Project Consumer Perception Survey.
The completed survey is sent back by the consumer to the RBHA then fax scanned
into a database at DBHS for statewide analysis. The completed questionnaire is
sent back to DBHS directly.
H.B.
2484 requires DHS to develop a mechanism for measuring the performance of DBHS
in clinical quality, availability of services and quality of service as rated
by the patient or the patient’s family.
The information required to measure the performance of DBHS is currently
reported to the Division in the aforementioned reports.
According to DBHS, there is
no cost associated with the provisions of this measure.
Provisions
1. Requires the Director of DHS, in consultation with the Deputy Director of DBHS, to develop a mechanism for measuring DBHS performance in clinical quality, availability of services and quality of service as rated by the patient or the patient’s family.
2. Provides for a general effective date.
House Action
HEA 3/5/01 DPA/SE 9-0-0-1
3rd Read 3/13/01 53-4-3-0
Prepared by Senate Staff
March 22, 2001