AHCCCS; behavioral health
services
SB 1148 makes changes to the eligibility process and the Department of Health Services behavioral health grievance and appeals process.
Current law stipulates that the Department of Health Services (DHS) must require all Regional Behavioral Health Authorities (RBHAs) to establish a grievances and appeals process for recipients of behavioral health services as well as service providers. The law further states that RBHAs and service providers and recipients who have already exhausted the RHBA process may appeal to the DHS grievance and appeal process. SB 1148 makes it permissible for individuals eligible for behavioral health services through AHCCCS (Medicaid) to appeal directly to AHCCCS, regardless of the appeals processes of DHS or the contracting RBHAs.