AHCCCS; behavioral health
services
SB 1148 makes changes to the eligibility process and the Department of Health Services behavioral health grievance and appeals process.
Current law stipulates that the Department of Health Services (DHS) must require all Regional Behavioral Health Authorities (RBHAs) to establish a grievances and appeals process for recipients of behavioral health services as well as provide services. The law further states that RBHAs as well as service providers and service recipients who have already exhausted the RHBA process may appeal to the DHS grievance and appeal process. SB 1148 removes language regarding the exhaustion of the RHBA process, making it permissable for service providers and individuals receiving/requesting services to directly utilize the DHS grievance and appeal process.
Currently, recipients and providers of behavioral health services who are eligible for the state’s Medicaid program (Arizona Health Care Cost Containment System-AHCCCS), shall be notified that after appealing to DHS, the individual or provider may appeal to AHCCCS. SB 1148 permits individuals eligible for AHCCCS as well as service providers to appeal decisions directly to AHCCCS.