performance based incentives
program
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Committee on Retirement & Government Operations |
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DP |
Caucus and COW |
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As Transmitted to the Governor |
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HB 2262 establishes a performance based incentive program to promote efficiency and effectiveness in state government.
Laws 1993, Chapter 14, established the Performance Based Incentives Pilot Program that enabled state agencies and universities to develop performance based incentive programs to promote efficiency and effectiveness in state government. The program was established to provide incentive for employees to meet or exceed predefined standards of performance. These standards were determined by agency goals that would result in cost reduction, increased productivity and improved quality of state services or products. Incentives for employee were in the form of a monetary bonus. The program was intended to determine if monetary rewards would prove to be enough of an incentive to increase the level of employee performance above the current standard. A primary example of such a pilot program was established in the Accounts Payable Unit of the Management Services Division of the Arizona Department of Administration (DOA). The level of customer satisfaction through surveys and discounts taken for prompt service of payment to vendors measured the degree of success of the program for each quarter. The funds for the program were to be generated from money saved from discounts taken. Another pilot program was established at ASU Laboratory Stores and results were quickly seen, prior to the approval of the program. The store’s manager attributed the immediate success of the program to the reward attached to being accountable for employee’ action.