ARIZONA STATE SENATE
Phoenix, Arizona
REVISED
Exempts
an efficiency consultant from obtaining a private investigators license when
observing consumer purchases of products or services in the public environments
of a business establishment.
Currently,
any person other than an insurance investigator or a peace officer who, for any
consideration, engages in business or accepts employment to furnish, or agrees
to make, or makes, any investigation for the purpose of obtaining information
with reference to the location, disposition, or recovery of lost or stolen
property or to the identity, habits, conduct, business, occupation, honesty,
integrity, or character of a person must be licensed as a private
investigator. Licensure of private
investigators is administered by the Department of Public Safety and applicants
must meet licensure requirements, including posting of a bond.
Many businesses, especially
in the service area, utilize mystery shoppers to improve their customer
service. Mystery shoppers are
efficiency consultants hired by a company to observe interactions between
customers and employees. The services provided
by mystery shoppers and other similar services often require the efficiency
consultants to be licensed as a private investigator. This legislation exempts efficiency consultants from private
investigator licensure requirements.
There is no discernable
fiscal impact to the general fund associated with this legislation.
1. Exempts an efficiency consultant from the private investigator licensure requirement when observing consumer purchases of products or services in the public environments of a business establishment, as long as the person does not engage in any other activity requiring licensure as a private investigator.
2. Defines “efficiency consultant.”
3. Makes technical and conforming changes.
4. Provides for a general effective date.
Amendments Adopted by Committee
1. Changes business consultant to an efficiency consultant, which is redefined as a person, firm or corporation, or an employee of a person, firm or corporation other than a private investigator who, for any consideration, observes consumer purchases of products or services in the public environments of a business establishment, as long as that person, firm or corporation, or employee of a person, firm or corporation does not engage in any other activity that requires licensure.
Senate Action
CANR 2/3/00 DPA 6-0-3-0
Prepared by Senate Staff
February 7, 2000