ARIZONA STATE SENATE
Phoenix, Arizona
Exempts
a business consultant from obtaining a private investigators license when
performing the activities of a private investigator while observing a business
for the purpose of improving customer service.
Currently,
any person other than an insurance investigator or a peace officer who, for any
consideration, engages in business or accepts employment to furnish, or agrees
to make, or makes, any investigation for the purpose of obtaining information
with reference to the location, disposition, or recovery of lost or stolen
property or to the identity, habits, conduct, business, occupation, honesty,
integrity, or character of a person must be licensed as a private
investigator. Licensure of private
investigators is administered by the Department of Public Safety and applicants
must meet licensure requirements, including posting of a bond.
Many businesses, especially
in the service area, utilize mystery shoppers to improve their customer
service. Mystery shoppers are business
consultants hired by a company to observe interactions between customers and
employees. The services provided by
mystery shoppers and other similar services often require the business
consultants to be licensed as a private investigator. This legislation exempts business consultants from private
investigator licensure requirements.
There is no discernable fiscal
impact to the general fund associated with this legislation.
1. Exempts a business consultant from the private investigator licensure requirement when employed in the course of observing a business for the purpose of improving customer service.
2. Defines “business consultant.”
3. Makes technical and conforming changes.
4. Provides for a general effective date.
Prepared by Senate Staff
January 25, 2000